When a breach is discovered, it is essential to act comprehensively and quickly, or it may expose the business to greater liability. There are six critical steps the organisation must take to deal with it.

  1. Engage the Incident Response team: If you do not have one at the moment, Sign up right away and document the procedure.
  2. Identify and contain the breach by securing all business systems and ensuring business continuity.
  3. Investigate the breach to determine loopholes, impact and take actions to address the findings.
  4. For public facing organizations, manage the news. You may be required by law to disclose if personal data of the customers has been compromised.
  5. Take care of regulatory and legal requirements. Many countries and industries have outlined specific steps that must be carried out post breach.
  6. Manage the liability stemming from the breach.